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Joined 1 year ago
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Cake day: July 1st, 2023

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  • Forcing someone to use a different form of media to get acceptable support for your product is pretty bullshit. If I can sign up for, pay for, and use your product for years without a telephone, I shouldn’t suddenly be forced to use a phone to get support.

    Even if that might be the best solution at this point, it’s still garbage and something to justifiably complain about, especially considering it’s mildly infuriating we’re talking about.








  • There’s a huge part of it that is because there’s no communication mechanism to resolve conflict on the road, really.

    If you’re stuck behind someone going slower than you want to, how can you clearly communicate that?

    Even in a world where you could clearly speak to them, there’s huge potential for disagreement there, and since the only communication mechanisms can very easily be construed as needlessly dangerous or aggressive, of course you’re gonna see frustration and anger as a result