darth_tiktaalik@lemmy.ml to Technology@lemmy.worldEnglish · 5 months agoAir Canada must honor refund policy invented by airline’s chatbotarstechnica.comexternal-linkmessage-square17fedilinkarrow-up1289arrow-down13cross-posted to: technology@lemmy.worldtechnology@lemmy.worldnews@beehaw.org
arrow-up1286arrow-down1external-linkAir Canada must honor refund policy invented by airline’s chatbotarstechnica.comdarth_tiktaalik@lemmy.ml to Technology@lemmy.worldEnglish · 5 months agomessage-square17fedilinkcross-posted to: technology@lemmy.worldtechnology@lemmy.worldnews@beehaw.org
minus-squareveee@lemmy.calinkfedilinkEnglisharrow-up18·5 months agoTotally agree. With that statement they’re treating both employees and bots like scapegoats.
Totally agree. With that statement they’re treating both employees and bots like scapegoats.