cross-posted from: https://lemmy.world/post/2468271

Original post was titled “Coffee machines reliability chart”, but the image says that they’re in the “espresso machine category”.

The biggest swiss online seller makes charts for warranty claims. Basically: how many warranty claims does each brand have? This chart only shows the most popular brands of coffee machines sold on the site, but I still find it interesting.

  • drekly@lemmy.world
    link
    fedilink
    English
    arrow-up
    4
    ·
    edit-2
    1 year ago

    I find it very odd that the cheapest brands that use plastic like Smeg, sage/breville and delonghi apparently have less faults than e61 based metal machines from Lelit and rocket.

    • 𝕸𝖔𝖘𝖘@infosec.pubOPM
      link
      fedilink
      English
      arrow-up
      4
      ·
      1 year ago

      It could be a user perception thing. If something feels cheap, we’re more careful with it. If it feels sturdy, we’re rougher with it. Maybe we’re the ones that cause the breakage.

      Or, maybe, it’s an acceptance thing. When something is cheap, we’re not worried about fixing it or complaining about it when it breaks, we just accept the fact that it was cheap and replace it. But when it’s expensive, we don’t accept when it breaks, we complain about it and we strive to fix it, instead of replace it.